Frequently Asked Questions

The rose bear is a delicate handmade gift and should be kept in the clear gift box that each bear comes with. Please do not water the rose bear. If a rose falls off, please use super glue to put it back together. Avoid the rose bear from being directly exposed to sunlight, strong air-conditioning, fans or vents.

Our rose bears are handmade with high grade synthetic roses. These synthetic roses are a soft decorative material used in various types of needlework. It has a velvety texture resembling rose petals and is soft to touch. These roses will never wither or die and will last!

The flower boxes are made out of handcrafted 65lb premium cardstock paper. Each flower is hand rolled in the shape of a flower!

Yes! Feel free to email us with any special requests or customization requirements you might have. Our team will do its absolute best to meet your needs and exceed your expectations. Contact us directly via email at hello@jadorerosebear.com 

There are endless possibilities, design your own arrangement now!

All of our orders require 3 days to be put together. If you need it earlier, please email us.  If your order is accepted, we charge a $15 fee for all rush orders. 

We accept Visa, Visa Debit, Mastercard, Debit Mastercard, American Express, PayPal, Email Money Transfer (EMT), and cash.

Unfortunately we are unable to accept returns, but if you have any problem with your items, please contact us at support@jadorerosebear.com to open up a conversation on how we may address your concern. We are always happy to help!